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Cohga provides email, internet, and phone support for Weave during normal business hours Monday to Friday (AEST). If you have a mission critical system and require 24 hour support, 7 days per week, please contact Cohga to discuss the options that are available.
How to Get Support
Cohga has an on-line support system available at http://cohga.helpservekayako.com. Weave users whose organisations are under a current maintenance agreement are provided a login account to the on-line support system. This is the preferred method of getting support for Weave, however you can also lodge support requests by email to support@cohga.com.
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Any feedback on Weave should be emailed to support@cohga.com or recorded in the on-line support system of type "Feedback".
